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The Unmatched Inbox

Inbound callers the CRM doesn't know exist. Two exits per row — make it a lead, or mark it not-a-customer — and this screen goes to zero.

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CORTEX · THIS SCREEN

Cortex hasn’t completed a scan for this store yet. The brief fills in after the next overnight run — or open Today to run it now.

DETECTED→DIAGNOSED→ASSIGNED→OUTCOME