Command

Jump anywhere or ask Cortex

CRM

Work leads

Cortex CRM The Heat Board Daily Activity The Workplan Desking Appointments Lead Routing The Inbox Monday Brief Leads Explorer Cortex Chat

Calls

The Call Board Missed-Call Recovery Unmatched Inbox Lost Calls Call Coach Voice Agent

Win-back

Win-Back Overview The 14-Day Proof Action Queue Sold Reactivation The Equity Book Agentic Outreach Cortex Pipeline

Scoreboard

Manager Dashboard Lead Race

Automation

Follow-Up Programs Review Invites Missed-Call Text-Back

Scoreboard

Providers BDC ROI Calculator

Team & Access Store Setup Settings

The Call Board

One day of the store's phones. Who dialed, who picked up, what happened next — every call with its recording and its grade.

Wednesday, September 30, 2026 · so far

CORTEX · THIS SCREEN

Cortex hasn’t completed a scan for this store yet. The brief fills in after the next overnight run — or open Today to run it now.

DETECTED→DIAGNOSED→ASSIGNED→OUTCOME